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Have questions about eSuivi? Our team of M&E experts is ready to help you get started and maximize your organization's impact.

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Africa-wide
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Email Us
info@esuivi.com
info@evaluate4change.com

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+254 726 154 625

Mon-Fri: 8AM - 6PM EAT

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Mombasa Road, Nextgen Mall

5th Floor, iHub · Nairobi, Kenya

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FAQ

Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for?

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How quickly can we get started with eSuivi?

Most organizations can be up and running within 24-48 hours. Our onboarding includes account setup, data migration assistance, and comprehensive training for your team.

Do you offer training and support?

Yes! We provide comprehensive training sessions, ongoing support, and detailed documentation. Our support team is available 24/7 to help with any questions or technical issues.

Can eSuivi integrate with our existing systems?

Absolutely. eSuivi offers KoboToolbox API integration and can connect with popular tools including Excel and Google Sheets. We also provide custom integration services for enterprise clients.

Is my data secure with eSuivi?

Data security is our top priority. We use enterprise-grade encryption, regular security audits, and comply with international standards including GDPR and ISO 27001. Your data is stored securely and backed up regularly.

What pricing plans are available?

We offer flexible plans from Starter (free) to Thrive (enterprise). Each plan is designed for different organization sizes and needs. Visit our pricing page for details.